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Michael Ruckman

CEO and Founder, Senteo Inc.

Topic: How the Current Pandemic Will Speed Up Digital Transformations Globally, and What It Means for Your Career?

Presentation

Michael Ruckman is most known for his extensive experience and successful project delivery in the area of customer experience, relationship management, and loyalty in banks. Digital and business model transformations have become a specialty for his career.

Senteo Inc. is developing transformational methodologies to help companies design, build, measure, and manage profitable customer relationships.

For the past 25 years, Michael has worked as a consultant to banks, retailers, technology companies, telecoms, HoReCa and even governments in more than 30 countries. He has delivered a variety of successful projects ranging from business strategy to the launch of fully transformed organizations. A former Chief Transformation Officer & Chief Experience Officer at Alfa-Bank Russia, CEE Change Management & e-Business Advisory at PricewaterhouseCoopers.

Michael is a regular keynote speaker and guest lecturer at Skolkovo Business School, University of Nevada in Las Vegas, Financial University, speaker of international conferences and corporate events. Author of dozens of educational courses with over 30,000 participants all over the world. 

Member of the Executive Advisory Board, University of Nevada in Las Vegas. Member of the Board of Directors, Andson Foundation. 

Topic of the speech: How the Current Pandemic Will Speed Up Digital Transformations Globally, and What It Means for Your Career?

- Transformation of business models in times of a crisis

- Imperatives of leadership

- Control systems of remote working  in organizations

- Changing workflows in companies

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Michael Ruckman is most known for his extensive experience and successful project delivery in the area of customer experience, relationship management, and loyalty in banks. Digital and business model transformations have become a specialty for his career.

Senteo Inc. is developing transformational methodologies to help companies design, build, measure, and manage profitable customer relationships.

For the past 25 years, Michael has worked as a consultant to banks, retailers, technology companies, telecoms, HoReCa and even governments in more than 30 countries. He has delivered a variety of successful projects ranging from business strategy to the launch of fully transformed organizations. A former Chief Transformation Officer & Chief Experience Officer at Alfa-Bank Russia, CEE Change Management & e-Business Advisory at PricewaterhouseCoopers.

Michael is a regular keynote speaker and guest lecturer at Skolkovo Business School, University of Nevada in Las Vegas, Financial University, speaker of international conferences and corporate events. Author of dozens of educational courses with over 30,000 participants all over the world. 

Member of the Executive Advisory Board, University of Nevada in Las Vegas. Member of the Board of Directors, Andson Foundation. 

Topic of the speech: How the Current Pandemic Will Speed Up Digital Transformations Globally, and What It Means for Your Career?

- Transformation of business models in times of a crisis

- Imperatives of leadership

- Control systems of remote working  in organizations

- Changing workflows in companies

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Michael Ruckman is most known for his extensive experience and successful project delivery in the area of customer experience, relationship management, and loyalty in banks. Digital and business model transformations have become a specialty for his career.

Senteo Inc. is developing transformational methodologies to help companies design, build, measure, and manage profitable customer relationships.

For the past 25 years, Michael has worked as a consultant to banks, retailers, technology companies, telecoms, HoReCa and even governments in more than 30 countries. He has delivered a variety of successful projects ranging from business strategy to the launch of fully transformed organizations. A former Chief Transformation Officer & Chief Experience Officer at Alfa-Bank Russia, CEE Change Management & e-Business Advisory at PricewaterhouseCoopers.

Michael is a regular keynote speaker and guest lecturer at Skolkovo Business School, University of Nevada in Las Vegas, Financial University, speaker of international conferences and corporate events. Author of dozens of educational courses with over 30,000 participants all over the world. 

Member of the Executive Advisory Board, University of Nevada in Las Vegas. Member of the Board of Directors, Andson Foundation. 

Topic of the speech: How the Current Pandemic Will Speed Up Digital Transformations Globally, and What It Means for Your Career?

- Transformation of business models in times of a crisis

- Imperatives of leadership

- Control systems of remote working  in organizations

- Changing workflows in companies

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Topic: How the Current Pandemic Will Speed Up Digital Transformations Globally, and What It Means for Your Career?

Presentation

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Topic: How the Current Pandemic Will Speed Up Digital Transformations Globally, and What It Means for Your Career?

Presentation

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Michael Ruckman is most known for his extensive experience and successful project delivery in the area of customer experience, relationship management, and loyalty in banks. Digital and business model transformations have become a specialty for his career.

Senteo Inc. is developing transformational methodologies to help companies design, build, measure, and manage profitable customer relationships.

For the past 25 years, Michael has worked as a consultant to banks, retailers, technology companies, telecoms, HoReCa and even governments in more than 30 countries. He has delivered a variety of successful projects ranging from business strategy to the launch of fully transformed organizations. A former Chief Transformation Officer & Chief Experience Officer at Alfa-Bank Russia, CEE Change Management & e-Business Advisory at PricewaterhouseCoopers.

Michael is a regular keynote speaker and guest lecturer at Skolkovo Business School, University of Nevada in Las Vegas, Financial University, speaker of international conferences and corporate events. Author of dozens of educational courses with over 30,000 participants all over the world. 

Member of the Executive Advisory Board, University of Nevada in Las Vegas. Member of the Board of Directors, Andson Foundation. 

Topic of the speech: How the Current Pandemic Will Speed Up Digital Transformations Globally, and What It Means for Your Career?

- Transformation of business models in times of a crisis

- Imperatives of leadership

- Control systems of remote working  in organizations

- Changing workflows in companies

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